Privacy policy – Budget Bag Holiday

Welcome to Www.Budgetbagholiday.com (The online portal). The website named www.Www.Budgetbagholiday.comis both owned and governed by Here in the terms and conditions, the terms You/Your/Yours/Customer/Passenger/User is referred to the user or visitor of the website.

This website is constructed to provide the customers a viable amount of information based on the posts, opinions and experiences about the travel agency, destinations, country, industry and more. By using this website of www.Budgetbagholiday.com, it will be considered that the user has acknowledged and bound to agree with the terms and conditions as mentioned in the agreement. We request you to kindly read the terms & conditions/agreements mentioned below carefully prior to use of the website or making any business with www.Budgetbagholiday.com. In case you do not agree with any of the terms and conditions, we strongly recommend you to stop using the website. Furthermore, we strongly recommend the users of www.Budgetbagholiday.comto visit to this page periodically review the changes or amendments done in the agreement. Please note,www.Budgetbagholiday.com reserves the rights to change or modify these terms and conditions without any prior notice and by continue using the website, the user acknowledges and agrees to the updated and modified terms and conditions.

Pricing

Prices of the products and services displayed on www.Budgetbagholiday.com are subject to change without any prior intimation. Furthermore, the prices shown on the website at the time of your reservation may not be the final price for the service/product until the final payment is done and acknowledged by Budget Bag Holiday.

The prices displayed on the website for various products and services like flight tickets, hotel reservations, transfers, tours, insurance and more shall come either inclusive or exclusive of all taxes and fees applied by the government. Please note that availability of any or all services are subject to change at any point of time till the finalization of your reservation can may lead to change in price quoted based on the next available service as per your preference at the time of reservation. Please note that customer is accountable by the law of India to pay any and all taxes/fees/cess/duty on the cost of products and services purchased/reserved from Budget Bag Holiday and need to be paid by the customer only.

Booking and Payments

Online payments done against reservation of any product and service from Www.Budgetbagholiday.com are completely secured using high-end technologies. Customers should note that during any online transaction done on www.Budgetbagholiday.com, we do not store any credit card/debit card/banking detail or any other payment detail of customers in the database or keep any information on our backup systems. Once the transaction to transfer the funds is initiated, the customer is redirected to the payment gateway of the respective service providers and the protocols are followed of the respective payment gateway service provider. Kindly note, Www.Budgetbagholiday.com shall not be held responsible in case of any misuse of information provided by the customer on the payment gateway.

Www.Budgetbagholiday.com acts as an independent agent between the third party service providers and the customers during any product and service purchased from the website of www.Budgetbagholiday.com. At the time of making a purchase on Budgetbagholiday.com, a contract of sale and purchase related with the product/services is made online at the website with the acceptance of the user based on the product/service purchased between the customer and/or Www.Budgetbagholiday.com(when stated) and the third-party service provider and by proceeding further, customer agree to lose the right to challenge the enforceability or legitimacy of the contract involved in the deal on the grounds of being the contract generated electronically and not on paper with authorised signature and seal.

Kindly note, with the acceptance of any purchase of product/service from the website of www.Budgetbagholiday.com, the user is accountable to complete the transaction initiated at the time of purchase. The users are strictly prohibited to indicate the acceptance of purchasing the products/services in the situations when the user doesn’t have the intention of completing the transaction. As per the laws of India, the users shall not initiate the purchase of goods/services when the user is prohibited of purchase/possession of the respective product/service. The user is accountable to comply the applicable laws made by the government of India. With submission of the order of goods/services, the user represents the legal right of purchase/possession of such good/services as per the law of India.

Under the circumstances when a user has made the reservation of flight ticket/hotel room or any other service provided by Www.Budgetbagholiday.comusing the credit card, gift card or debit card which is not under the name of the user making the reservation directly, www.www.Budgetbagholiday.comholds the rights to put the reservation on hold or cancel the reservation until the prior verification on the payment modes and authorization is done. Under such situations, the user is requested to share a copy of the card used along with the photo identification card issued by the government and an authority letter stating the authorization of the use of the debit/credit/gift card by the user with approval of the respective card holder.

Under the situations when the above-mentioned terms and conditions are not met by the user, www.www.Budgetbagholiday.comreserves the rights to put a hold on the reservation or cancel the booking on the grounds of a fraudulent transaction. Furthermore, Www.Budgetbagholiday.comreserves the rights to requisite and claim the cancellation charges that may become applicable prior to the refund is initiated (if applicable).

Budget Bag Holiday provide online payments by providing internet banking, Visa, Master and American Express Cards while processing the payment through the secured latest 128-bit encrypted online payment gateway system that helps to protect the confidential information of your card and banking. By booking with us, you get the privilege to make the payment through SSL encryption that is known to be the latest and secured payment method in the industry as of now. User can rest assured about the confidentiality of the banking payment options as while using our secured payment gateway, as none of the information is saved by us and you interact with the payment gateway directly.

Against all reservations, customers can make the payments on the basis of the following payment terms and conditions:

• For the land arrangements, a sum of INR 20,000/- is required as a token amount which can be paid using our various Payment Gateway via Net Banking/ Credit Card/ Debit Card.
• In case of flight reservations, the complete amount of the airfare shall be paid in advance using the net banking, payment gateways or cash deposits as airline fares are subject to change on frequent basis throughout the day.
• After token money for the reservation is made, the customers are required to make at least 30% payment of the total package cost within 5-6 days via Net Banking, cash deposit or Cheque in our Bank.
• The remaining amount against the respective travel service reserved from Budget Bag Holiday needs to be paid via net banking, Cheque, cash deposit or bank transfer at least 30 days prior to the departure date.
• In case of urgent bookings where the customer’s travel dates are within 1 month from the date of reservation, the complete sum of the total value of the services needed to be paid up front and in full to confirm the reservation. Once the payments are received, the user will be informed promptly via an e-mail/SMS and/or Phone call on the contact details provided at the time of reservation.
• All payment invoice & vouchers shall be delivered to you electronically via E-mail on the provided email ID at the time of reservation. Please note, travel vouchers such as transport/transfer are normally provided 7 days prior to the date of departure.

Changes in the Reservations and Purchases

All the changes or cancellations are on the sole discretion and as per the terms and conditions of the respective service provider. Kindly note, we at www.www.Budgetbagholiday.comcan take a note of your changes required in your itinerary and forward the same to the service provider and any charges or conditions against the respective product/service purchased from www.Budgetbagholiday.com.

Refund and Cancellation

For the reservations made by the customers, there are circumstances where customers are required to cancel their reservations. Hence, to facilitate such events and requirements of the customers, Budget Bag Holiday has designed its cancellation policies. Following is an overview of the entire cancellation policy followed by Budget Bag Holiday:

• Date of booking to 30 days the cancellation charges will be 30% of the tour cost.
• 29 to 15 days – the cancellation charges will be 50% of the tour cost.
• 14 to 08 days – the cancellation charges will be 75% of the tour cost.
• 07 days or less than 07 days -Total amount paid for the reservation will be forfeited and no refund shall be given.

Please note that Cancellation Policy is subject to amendments based on various variables including but not limited to the cancellation policies of the airline, hotel property and other travel service suppliers. During the Peaks seasons, many hotels may impose 100% cancellation fees.

The above-mentioned cancellation timeline is for your reference only and is subject to vary based on the time duration between the reservation date and travel date.

Please note Budget Bag Holiday shall reserve its right to cancel the bookings without any notice and further the company shall cancel the bookings if the customer/client shall not remit the complete payment as advised at the time of taking bookings and whatever amount deposited shall be stand forfeited.

Duplicate Reservations

By making your reservation with Budgetbagholiday.com, customer acknowledges and agrees that in case of a duplicate booking is made for the same itinerary, the customer shall be held accountable for all the loss and damage against the forbidden activity and all the expenses caused due to the duplicate booking shall be borne by the customer only.

Services of Budgetbagholiday.com

Statements related with the products and services on the website are for information purpose only and it is possible that not all products and services are available for certain cities/states/countries. By submitting an enquiry about the respective service, the customer can get in touch with us and get to know more about the terms and conditions, exclusions, inclusions and other key information about the reservation on the provided contact details based on your enquiry, origin destination and specifications of the customer. At www.Budgetbagholiday.com, the customers can make reservations for the following products and services:

Airline Tickets
At www.Budgetbagholiday.com, we offer a range of low-cost, luxury and standard airline tickets to and from various airports around the world. Please take a note that low-cost airlines do not have all the range of services on-board. Hence, it is important to make your reservations carefully after reading the terms and conditions, cancellation policies and services provided on your route prior to make your reservation. Please note, Www.Budgetbagholiday.comis a third-party travel agency and any delay, cancellation or change in the flight or route due to any reason, www.www.Budgetbagholiday.comcannot be held accountable.

Hotels
At the time of hotel reservations from the website of www.Budgetbagholiday.com, the customer shall consider going through the terms and conditions, cancellation policies and list of amenities provided at the hotel property based on the room and hotel category of the respective reservation. Where Www.Budgetbagholiday.comtry to keep the website updated with the information on the hotel properties listed, at times, the information may not be up to date. Hence it is the responsibility of the customer to check the necessary details their own prior to making a reservation. In the situations when the hotel fails to provide the promised information, Www.Budgetbagholiday.comshall not be held accountable and customers shall deal with the hotel directly.

Holiday Packages
Prior to make a reservation for the holiday packages available on www.Budgetbagholiday.com, the customer shall read all the terms and conditions, inclusions, exclusions, terms and conditions of the hotel property, airline terms and sightseeing disclaimer to ensure everything expected by the customer is available and covered in the package. Furthermore, customers can get in touch with www.www.Budgetbagholiday.comby submitting a query about the holiday package to customize the deal and know the final cost as per the inclusions and preferences if available. Kindly note, Www.Budgetbagholiday.comis not liable for any loss caused due to any change in the itinerary due to reasons beyond our control.

Sightseeing Tours and Transfers
While making the sightseeing tours reservation with Budgetbagholiday.com, the customer will find the choice of transfer types i.e. SIC basis (Seat in Coach) and private tours. SIC are the types of transfers and tours where a number of travellers are added to one ride and share the ride across the tour based on the similar itinerary. Please note, SIC tours may cause a bit of waiting time at the airports, hotels and attractions. Furthermore, the SIC tours have their fixed timings and customers must follow the instructions about the pick-up time and place to avoid any loss of transfer. Also, sightseeing tours are also subject to additional costs such as camera permission fees, entry fees and other taxes applicable. In case, a customer lose the transfer due to not complying with the instructions of the sightseeing tour, Www.Budgetbagholiday.comshall not be held accountable for any additional cost or charges paid for such trip.

Travel Insurances
Www.Budgetbagholiday.comstrongly recommends its customers to avail the travel insurance facility to safeguard the travel against many unforeseen odds whilst travelling to both domestic and international destination. Please note, many holiday packages and deals available on the website do not include travel insurance service in the quoted price. Hence, in case you are have the need of securing your travel with the travel insurance, we request you to kindly get in touch with our holiday expert to get a quotation on the interest travel service with travel insurance included. Www.Budgetbagholiday.comwould like to remind you that customers should have a look through the terms and conditions of the travel insurance prior to make a purchase. Www.Budgetbagholiday.comis not liable on the claims and disputes as mentioned by the service provider and all the dispute shall be settled directly between the customer and the insurance service provider.

Delivery of Services and Products

Airline Tickets
Airline ticket is a document containing the details about the passengers and the seat reservation done by the customer for a specific travel route. The airline ticket can be received either by an electronic mail or on paper depending on the preference of the customer. At the time of check-in at the airport, the customers are required to show the same ticket to the airline representative at the airport to proceed ahead and obtain the boarding pass. Passengers please note that there are many airlines that are still operating on the paper tickets and the process of receiving the paper tickets may take up to 3-7 business days depending on the delivery address.

In the situation of an E-Ticket, the customers will receive the e-ticket within a few hours of reservation on the provided email address with the PNR number and other details such as baggage allowance, terminal number, name of the airport, departure time, landing time and many more information. In case, a customer opts for a paper ticket, Www.Budgetbagholiday.comwill not be responsible if any delay is there in delivery of the ticket and or the customer is not available to receive the ticket at the time of delivery. If the customer is unable to provide an email for the e-ticket, the customer will receive a booking confirmation number over the phone and they can collect the print-out of the e-ticket from our office/branch by providing the necessary documents like identity proof and booking confirmation number.

Hotel Reservation
When a customer make a hotel reservation with Budgetbagholiday.com, the customer will receive a confirmation voucher on the provided email ID of a successful reservation after making the complete payment in time and being acknowledged by www.Budgetbagholiday.com. The voucher will contain all the information about your reservation including but not limited to address of the hotel, contact number of the hotel, emergency contact details of www.Budgetbagholiday.com, meal plan, payment details, date and time of check-in/out and other relevant information. Please note that customer shall keep a print-out of the hotel reservation voucher while travelling as the same is required to be submitted at the hotel at the time of check-in.

Please note that customer is required to have a copy of hotel voucher print-out of each hotel in case of staying in multiple hotels during the journey. Www.Budgetbagholiday.comwill not be liable for any refusal of check-in at the hotel due to unavailability of the required documents. In case of some special requests, the confirmation on the requests will be sent to the customer after getting confirmed (if possible) from the hotel and then the hotel voucher will be sent to the customer.

Sightseeing Tours and Transfers
At the time of making reservations for sightseeing tours and transfers, the customers will get a confirmation about their reservation completed within a few hours of making the complete payment. Please note, any special request will be processed with the consent of the service provider and after an approval the sightseeing/transfer voucher will be sent to the customer. The voucher will contain the information about the reservation including pick-up point, time of pick-up, dates of travel, sightseeing tour specifications, details of payment, supplier details, contact number of the representative, emergency contact details and all the other relevant information required. Furthermore, the selection of tour type i.e. private and SIC will be shared to you and customer shall take a note about SIC transfers as they are subject to some waiting time at the airport and/or hotels.

Holiday Package
The confirmation of a holiday package booked with Www.Budgetbagholiday.commay take at least 24 hours to get the confirmation after the complete payment is done. Our holiday expert team will get in touch with the customer explaining the specifications whilst sending a confirmation voucher on the provided email-ID along with all the information containing including but not limited to travel dates, day-wise itinerary, inclusions and more.

Travel Insurance
When a customer purchases a travel insurance for their trip, a confirmation email is sent to the customer within a few hours of making the complete payment on the provided email-ID. The confirmation email will contain all the specifics of the travel insurance and in case the customer requests to have a physical copy of the same, additional cost and time will apply.

Third Party Service Providers

Budget Bag Holiday is only providing assistance services by carrying out the booking procedure for its user/customer with the service providers, which are solely based upon the consent given by the user/customer. In case of any inadequacy in services or product supplied or provided by the third party i.e. owner or the management of the hotel/restaurant/land service provider/transportation etc., Budget Bag Holiday shall not be held liable for the same. Budget Bag Holiday shall be immune from any kind of loss or damage caused to the user during the course of travel, stay or the entire trip and is immune against any demand of compensation/reimbursement/refund.

Any dispute between the customer and the service provider shall be addressed directly and Budgetbagholiday.com will not be accountable for any refund during the part or complete trip whatsoever.

Terms for Products and Services

There are some products and services provided by Budgetbagholiday.com that are under specific governing terms and conditions that are imposed apart from the terms and conditions mentioned above for every product and service of similar stature. Prior to booking or making reservations of such products and services, we strongly recommend to our customer to obtain all the information related to these products and services that can bring exclusion to the limitations of liability as well as other contributing terms and conditions on restrictions, cancellations and amendments in the reservation. Furthermore, some of such terms and conditions of the discussed products and services may include the terms and conditions mentioned above as well as any other part of the website when used.

Jurisdiction

Budget Bag Holiday disclaims any beliefs or warranties represented by the laws of any other country other than the implicated laws in India. We (Budget Bag Holiday) consider our self to be a subject to the administration imposed by the honourable courts of New Delhi, India.

By using the website, the user agrees that while making the reservation of any product/service or using the services and/or website for the violation of any applicable law or regulation by the government of India or outside may impose legal actions against the user and the same under the jurisdiction of the courts of NCR of Delhi, India.

Travel Document Requirements

While booking any product or services from Budget Bag Holiday, the user agrees that neither Budget Bag Holiday nor the affiliated partners/consolidators are liable for any cancellation of flight/hotel and other services due to incompetency in obtaining required travel documents and necessary permissions by the user. Budget Bag Holiday strongly suggest to prepare all necessary documents including valid passport for at least 6 months from the date of return, approved visa by the concerned embassy, medical certificates by the doctor (if required) and other travel related documents prior to booking with us.

In addition, there are several countries, regions and cities that require special medical documents approved in terms of vaccination and fitness of the traveller. We strongly recommend our customers to make prior research and contact the authorized government tourism authorities of the respective country/region/city to know the health related documents required for travelling to such destination. Please note, Www.Budgetbagholiday.com is not liable in case of any denial on arrival to the respective destination due to unavailability of such documents.

Content Sharing from Users

We at Budgetbagholiday.com provide the users a platform to exchange information including but not limited to the ideas, opinions, and videos, multimedia and more falling under the term Content. By submitting the content on the website of www.www.Budgetbagholiday.comthe customers agrees to be responsible of the availability of such content on the website. Please note, that Budgetbagholiday.com and its subsidiaries, affiliates, partners, employees, parenting company and sister concerned websites are not accountable for any content posted by the customer or any third party representing the customer. At the sole discretion of www.Budgetbagholiday.com, we reserve the rights to refuse any posting or remove the content posted by the customer on the website and platform for any reason including but not limited to the breach of the terms and conditions as mentioned above or deemed unlawful or subject to objection in any way.

Furthermore, by submitting the content on our website, the customer gives the unrestricted permission to www.Budgetbagholiday.com to use, remove, translate, publicize, edit, modify, republish and rearrange the content provided by you in the whole or part for any promotional or commercial use of the website.

In addition, by submitting the content on the website, the customer acknowledges the availability of the rights and license to use the content and having the authority of the content he/she has been publishing on the website of www.Budgetbagholiday.com.

Every information, data and experience published on the website of www.asapholidays.conm is accurate, correct, true and complete in nature without any biased opinion. Users obtaining a valid Budgetbagholiday.com login account shall safeguard the information about the account and supervise the usage of the account on their behalf. Any activity done through the any user account on www.Budgetbagholiday.com, the account holder shall be held accountable for any sort of usage.

Please note, as per the regulations established by the esteemed Government of India, the minimum age of accessing the website of Budgetbagholiday.com is of having 10years and shall be done by the registered user obtaining an account with www.Budgetbagholiday.com.

We at Budgetbagholiday.com reserve the sole right under the sole discretion of denial of access of the website, its products and services at any time for any reason including but not limited to the violation of the user agreement and any activity forbidden by the Laws of India.

Please note, as per the laws of India, the user shall be of at least 18 years and above in age to enter into this agreement with Budgetbagholiday.com and its partners through any mode such as this electronic module. Any misleading information about the age and falsifying identity may levy to penal actions along with legal actions as per the law of India.

Activities Forbidden on Budgetbagholiday.com

Any activity on Budgetbagholiday.com that may lead to any sort of loss or damage to Budgetbagholiday.com, its affiliates, parent company, employees, associates, sister-concerned websites, service providers and the law of India are strictly prohibited. These activities include but are not limited to:

• Use of the website for any malicious activity.
• Making reservations for any unlawful activity.
• Use of the website and information on the website for any commercial use.
• Using, monitoring or accessing any information or development in information using technologies like spider, robots, scrapers and other means without written permission and authorization from www.Budgetbagholiday.com.
• Actions done on the website or using the website in a way that can cause unreasonable load on the infrastructure of the website without the discretion of Budgetbagholiday.com.
• Linking to any part of the website for any purpose without the sole discretion of Budgetbagholiday.com.
• Copying, mirroring, framing or any other way of incorporation of the website or applications, software, programs and algorithms to any other web space without prior permission of Budgetbagholiday.com.

Limitation of Liabilities

Content such as information, products, services, images, videos and software on the website of www.www.Budgetbagholiday.com are subject to inaccuracies or errors as they are collected from various formal and informal sources. Please note, neither the Www.Budgetbagholiday.com nor the subsidiaries/parent/partner companies and affiliates are guaranteeing the accuracies of these information and shall not be held liable for any errors or lack of accuracy found in the content on the website in relation to the airline, flights, hotels, car rentals, cruise services, travel arrangements, sightseeing tours, entry fees and many more products displayed on the website such as cost of the services, general information and product details, amenities provided by the hotel, specifications of the property/airline and more.

Www.Budgetbagholiday.com is immune to any claim against any warranty stating that the website of Budgetbagholiday.com, its servers, emails and other transcripts are free from virus and infections of any kind of digital nature that can be harmful to the devices used to access such information. Even though, www.www.Budgetbagholiday.comtakes all measures feasible and necessary to ensure the best of the customer’s services, these infections are beyond the control of the website and hence, www.www.Budgetbagholiday.comshall not be held accountable for any loss or damage done due to such activities. Furthermore, Www.Budgetbagholiday.comshall not be held accountable for any harm or loss of the user caused by any delay of display in information, inability of access, error in display of information and more.

Indemnification

By using the website and its services/products, the user acknowledges and agrees to defend and indemnify Www.Budgetbagholiday.com as well as its affiliates, directors, employees, officers, agents, parent companies, offices and partnering organizations against any claim, loss, damage, recoveries, cause of action, penalties, fines or expense of the similar nature including but not limited to the legal fee and accounting expenses imposed by the third-party due to (a) breach of this agreement, (b) violation of any law by the user or hampering any rights of the third party (c) The use of the website by the user.

Force Majeure

Force Majeure is a term used to describe the events that are beyond the control of www.Budgetbagholiday.com, the service providers and operators and rendering the service providers to comply with the promised services and prevents from the obligation of complying as per the contract. These events include but are not limited to:

• Act of god such as earthquake, fire, draught, tsunami, tidal waves, flood, explosion, volcanic activities and other events causing extreme weather conditions.
• Hostile situations such as war, invasion, mobilization, embargo of travel treaties and more.
• Public unrest including riots, lockdown, disorder, commotion, strikes and more.
• Unhospitable environment for health including but not limited to epidemic, nuclear fuel contamination, radioactive toxic in air, hazardous contamination in the environment and more.
• Civil unrest such as military deployment in the residential area, rebellion, revolution or cold war.

In the events of Force Majeure, Budgetbagholiday.com shall not be held liable for any cancellation inability of travel by the customers/passengers. Under the circumstances where the events as described in Force Majeure cause inability of delivering the services, Budgetbagholiday.com will make the best of its efforts to provide similar or best possible alternatives to the user or make refunds of the bookings after deducting the necessary applicable taxes and service charges along with the refund made by the respective service provider (if any) after deducting the cancellation charges as per the terms and conditions of the respective service provider.

Furthermore, Www.Budgetbagholiday.comis not liable for any additional loss of monetary, physical, indicative or any other sort of loss of customer due to the events described in Force Majeure. Please note, any cancellation fee or refund is based on the cancellation policies of the service provider along with the cancellation policies of Budgetbagholiday.com

Links to the Third Party Websites

To ensure the best possible availability of information, there are many links available on various pages of the websites that may lead to the websites of third-party service providers. Please note, Www.Budgetbagholiday.comdo not have any control over these websites and its privacy policies/terms and conditions/terms of use and are provided for references only. Hence, Www.Budgetbagholiday.comshall not be held accountable for any breach of privacy or considered to be a part of activities done by these websites.

Currency Conversion and Foreign Exchange

Being an internationally used website, there are several places where the cost of the services are mentioned in other currencies. Please note that the currency exchange rates are fetched from different verticals and prices published on the website are for guidance only with an estimated value of the services/products of the respective price. The rates shown here are subject to inaccuracy and may vary from the actual cost. We strongly recommend our customers to consult with a professional in currency rates prior to considering the costs for any financial purpose including but not limited to making reservations, preparing quotations for personal references and more. Www.Budgetbagholiday.comstrictly prohibits the use of this information for any commercial purpose and allows user to consider this information for personal use.

Every information available on the website in the form of content, text, image, video, software, logo, graphics, scripts and more is the sole property of www.Budgetbagholiday.com, its licensors, parent company and sister concerned websites and protected under the Copyright act. Any use of the information available on the website without any prior written authorization will lead to the breach of the Copyright act by the laws established from the Government of India.

Furthermore, the colour combinations, looks, feels and slogans used at any/all pages of the website are protected under the copyright act and are strictly prohibited from any copy, replication, mirroring or partial use by any unauthorized person/third-party/venture or individual without any prior authorization by Budgetbagholiday.com.

Content and other information including but not limited to the logos of the third-party companies, service providers and affiliates are the property of the respective owners and are prohibited for any commercial or personal use without any prior permission and authorization from the respective serviceprovider.

Any claims or dispute arose in relation to the herein mentioned concerns shall be addressed and resolved in the court of Delhi as per the laws of India. Any use of the website is strictly prohibited in any jurisdiction that doesn’t comply with the above-mentioned terms and conditions and/or does not provide effect to any/all provisions of the laws and regulations mentioned by the law of India.

By using the website, you accept and acknowledge that there is no agency, partnership, joint venture or any sort of employment relationship is existing between Budgetbagholiday.com, its partners, affiliates, parent companies and service provider and the user due to this agreement imposed by the usage of the website.

The terms and conditions mentioned above are constructed and governed under the agreement with the laws of Delhi, India without any conflict or disregard of law provisions. Under the circumstances where any provision mentioned in the above-mentioned terms and conditions is considered invalid, unlawful or voided by the laws, the provision under such conflict will be considered as dissociated from the remaining Terms and Conditions and will not affect the legal validation of any other or entire parts of the remaining terms and conditions.

Budget Bag Holidayand all the employees of Budget Bag Holidayunderstand and recognizes the gravity of privacy of the visitors/customers/users of the website and value to maintain the trust and confidentiality of the information provided by the user in any or all steps while using the website or while making the booking with us. We request the users/visitors of our website to have a detail look at the privacy policies practiced by the website and our executives while doing business with you. Kindly be noted that the privacy policies of Budget Bag Holiday are subject to change without any prior notice. In order to stay aware of any changes/additions in our policies we request you to kindly reviewing the privacy policies on periodic intervals.

Collection of Personal Data

Any/all information collected by the Budget Bag Holiday from the user is to serve our sole purpose of providing an unparalleled experience and to give the users a friendly experience. This information includes but not limit to the name of the user, contact number, email ID, demographic details, geographical details, travel preferences, meal preferences and more while you inquire, make booking and participate in any sort of program, promotional event, quiz, survey and other activities or register with us for special promotional offers.

However, when it comes to sensitive information such as banking details, credit card/debit card number, OTP and more, this information is directly sent to the bank and we don’t access/store the information. Also, a user can choose not to give away any sort of information to us and can opt out from our services anytime.

Usage of Location and Personal Information

Budget Bag Holidaywould like to inform you that any information that we collect is to either notify you with our latest travel deals/offers, development in your travel bookings, change/alteration or cancellation of trip and other significant reasons that may require a contact detail of the user. Passenger related information gathered by us such as age of the passenger, meal preferences and other details are taken to make further arrangements and provide the necessary details to the airline/hotel provider and other activities provider.

Usage of your geographical position retrieved by the cookies are solely used to make your experience while using the website better. Also, we use the IP of the devices used by the users to ensure a better experience and analyze any sort of issue related with the usage, feel and operations if found. On some cases, we ask you to fill up a feedback or survey form to get some quality feedback from the user’s perspective and make ourselves a better and more customer- oriented travel agency.

Sharing User Identity and Information

We share the identity and other details of the user with our entities, affiliated suppliers and necessary service providers in order to give you a hassle-free experience whilst to keep a safeguard against any fraud, illegal activity, theft of identity and other acts that are against the law and considered illegal. This include but not limited to the prevention of any misuse of the identity and image of Budget Bag Holidayduring our seasonal promotions, events, campaigns and other promotional events. We may also disclose some basic information of our users while hiring a third-party service provider to conduct marketing survey, research of our customers, making our product better and other aspects that may help to develop the business and give the customers a better and friendly experience.

In addition, the details of the users/customers can be disclosed during the involvement of law and enforcement authorities by the order of court in relation to any legal process. We may also disclose the information of the user while conducting our business, indulging into internal audit process, business compliance and regulatory of our database. The details of a user can also be disclosed among the IT experts providing solutions to boost and strengthen our security system. Also, the details of the users/customers can be disclosed with the affiliated organizations, employees of the organization, executives of the company and associated people in the circumstances of having doubts and reasons of breaching of company’s trust and disclosure of personal details by a person and identifying the source of the issue.

Hyperlinks of Other Websites

At the time of using Budget Bag Holidayor making your booking with us, the user may come across some hyperlinks that may lead you to some external website that may ask for personal information. Kindly note that Budget Bag Holidaydoes not take any responsibility and is not liable for the privacy policies and data security practices of these third-party websites. We highly recommend our users to kindly have a look at the privacy policies of these linked websites before proceeding further or sharing any sort of data with them.

Security Measures to Safeguard your Information

In order to make ASAPHolidays.com a safe and user-friendly website, our technology team have built a chain of security measures in many steps to prevent any data theft, misuse of information/website and tempering any sort of information trusted with us. At the time of submission of any sort of information by the user, we connect our website with a secured server to deliver the information directly to the secured location. At the time the information is submitted to the server, our technology team and our strict guidelines are here to protect your information from any illegitimate access.

Subscription Preferences

By booking with ASAP Holidays, making a query or subscribing for latest updates on news and deals, the user gives Budget Bag Holiday the right to use the information for promotional purpose. However, the user can opt-out from all such promotional and marketing services by simply getting in touch with the Budget Bag Holiday or following the procedure in the email, message and in other manners.

Queries and Questions

Users and customers of Budget Bag Holiday with questions, queries or doubts can get in touch with us by simply writing an email addressed to info@budgetbagholiday.com.

Advertisements on/by ASAP Holidays

To make our presence in the market and gather the exposure of potential customers, Budget Bag Holiday uses both in-house and third-party advertising companies. Such third-party advertising companies may use the information related with your visit to Budget Bag Holiday (except for the personal details and confidential data) along with other websites to generate more indulging advertisement and pitches that may attract more potential customers.

At the time a user visit to the website of ASAP Holidays, a chunk of small digital information gets stored in the browsing device known as Cookies. This small information from cookies is stored in the hard drive of the device only to improve and personalize your every visit to our website. Please note that these cookies are never intended to store/extract any personal data in your devices and are solely used to make your browsing and booking experience with us better.

All services such as Airline seats / Hotel accommodation / Ground transportation etc. for your tour / travel are blocked after the booking is made. We are still liable to pay to all our suppliers / vendors the agreed charges including penalties, if these services are released / cancelled within the below mentioned time frame. If circumstances make you cancel the tour, the cancellation must be intimated to us in writing and cancellation charges payable are provided as below:-

Cancellation charges per person:

21 days before the departure of the tour – 25 % of the total tour cost.

20 – 15 days prior to the departure of the tour – 50 % of the total tour cost.

14 – 8 days prior to the departure of the tour – 70 % of the total tour cost.

7 days or less prior to the departure for the tour or a “No Show” – 100 % of the total tour cost.

For Cancellations/Amendments made whilst on tour – 100 % of the total tour cost.

In some cases the cancellation charges may vary or may change & the same would be intimated separately on a case to case basis.

Note:-

Irrespective of above mentioned cancellation slabs, in case of cancellation of tour / travel services (due to whatsoever reason) by yourself (by client) after the booking is made with us – a minimum 10% service charge would be applicable on total cost of the tour package.

Irrespective of above mentioned cancellation slabs, in case of cancellation of tour / travel services (due to whatsoever reason) by us (by company) after the booking is made by us – Following two options are available:

Clients would be provided with a Credit Note for the booking amount paid and the same can be used anytime in the future by the client for themselves or any of their family members, friends, or anyone else as recommended by them.

In case the client wants the refund – then a minimum 10% service charge would be applicable on the total cost of the tour package and remaining amount (after deducting this 10% service charge) would be refunded.

In above both the situation – the cancellation charges, as applicable for cancellation of services related to flight tickets/ hotel bookings/ travel services/ Guide services would also be recovered from the client.

In case you cancel your trip after commencement the refund would be restricted to a limited amount that would depend on the amount that we would be able to recover from the hoteliers, airlines, transporter and other suppliers we patronize. For unused hotel accommodation, flight tickets, transportation, missed meals and any other services etc. we do not bear any responsibility to refund.

Cancellation amount is calculated as per total booking amount and not as per advance deposited.

Refunds:

Refund (If any) for amendment and /or cancellation will be paid directly to you for booking made with the company. It would take at least 30 working days to process the refund.

There is no refund payable for any unutilized or partially utilized services (e.g. Airline Tickets, Meals, Entrance Fee, Optional Tour, Hotel, Sightseeing etc.)

The refund for the foreign exchange component of the tour will be refunded in INR only and will be at the prevailing day rate of exchange of the company.

Third Party refund i.e. Airline, Cruise, Overseas Suppliers could take between 30 to 90 working days provided relevant supporting documents are provided to the Company.

Refunds will be made only in India in INR only as per RBI regulations.

There will be no refund for cancellation of reservation after commencement of travel.

Not Included in the Tour Cost:

The cost of gratuities, insurance sightseeing, excess baggage charges, laundry, drinks, tips, airport taxes, meals except where indicated and items of personal nature are not included in the tour cost.

Mandatory Identification Document:

It is Mandatory for all guests (Foreign Nationals, NRI’s and Indian Nationals) to provide Photo ID at the time of booking confirmation. Documents as per details given below are applicable for different categories :

For foreign nationals – a copy of Passport + Visa is mandatory.

For Non Resident Indians clients (NRI client) – copy of passport.

For Overseas Indian clients holding OCI / PIO card – copy of passport and copy of OCI/PIO card is mandatory.

For domestic clients – a copy of Driving License / Voter ID Card / passport is mandatory.

High Season / Trade Fairs / Festivals

Special conditions shall apply for booking high season/trade fairs/festivals which will be advised at the time of booking.

Scope of Activity

We are travel and holiday organizers only. We do not control or operate any airline, nor do we own or control any shipping company, coach or coach company, hotel, transporter or any other facility as mentioned in the manual. We take care in selecting all ingredients in a client’s holiday, But because we only select and inspect them and have no control in running them, we cannot be held responsible for any injury, death, loss or damage which is caused by the act or default of the management or employees of any hoteliers, airlines, shipping companies, coach owners/coach operators who are the company’s independent contractors arising outside our normal selection and in special process.

Hotel Check In and Check Out Timings

Normally the check in is 1400 hrs/ 1500 hrs at all hotels worldwide and the checkout time is 1200hrs. Early check in and late checkout is always subject to availability at the hotel and can never be guaranteed under any circumstances. Should the clients be arriving early in the morning and be requiring the room on his/her arrival, the room confirmation must be requested for the previous night.

Itinerary Accuracy / Change

All information given on the itinerary is based on the information available at the time of sharing the quote. We reserve the right to change any itinerary information before or after booking the tour due to any event beyond our control. In case we are aware of any changes sufficiently in advance, we will notify you at the time of booking, otherwise our local representative will inform you of the changes. Major road work may necessitate route changes in the itineraries, Indian restaurants may close or change management, all of these may cause us to make changes in the itineraries. When we know of these sufficiently in advance we will notify you, otherwise our local representative will inform you of the changes on the spot. Clients are responsible for the adherence to time at all stages of the tour. In the event that a client misses on any part of the sightseeing tour or any such tour due to delay on his part, he will not be entitled to claim refund of the same. The company shall not accept any liability or responsibility for any damages, loss, baggage loss, injury, accident, death, breakdown, or irregularity, which may occur in carrying out the tour arrangement, weather conditions, strikes, war, quarantine and any other cause whatsoever and all such loss or expense must be borne by the client. We reserve the right to claim any additional expenses incurred due to delay or change in schedules of train, aero plane, bus, ship or other services. We further reserve the right to amend, alter, vary or withdraw any; excursions advertised or substitute a hotel of similar category if deemed necessary. You consent for the amendment/alteration in the itinerary. These terms shall be read together with the itinerary but these terms shall prevail over the itinerary and shall override the brochure/itinerary to the extent that it is contradictory or conflicting thereto.

Hotels:

All baggage and personal effects are at all times and under all circumstances your responsibility. We will not be responsible or liable in case of loss or theft or damage of such items from the hotel premises / Coach / Cruise / Airport / during travel or place of visit etc. Some hotels offer the facility of safe deposit lockers, which can be availed by you at your own cost and risk. The company will not be liable for any loss / theft from the same. Any damages caused to the hotel rooms / Coach / place of visit etc. during your stay / tour / visit, shall be borne and payable by you, and the company will not be liable for the same. Company is not liable if there is sudden disruption / disorder of telephone, internet services, and other amenities while staying at the hotel. The company will also be not responsible for the facilities provided or not provided in the room / bathroom / hotel premises etc. by the Hotel or its staff. Rude or Unprofessional behavior of hotel staff does not come under the direct purview of the company and the company will not be responsible for the same. Facilities like mini bars, pay television channels, telephone etc are not complementary and these facilities if used by the client have to be paid for by the client directly to the hotel and such charges are not included in the tour cost. The client will have to abide by the check in /check out time of the hotel. Any changes made directly by the hotel come under their direct purview and we will not be liable for any compensation due to this change.

Airlines:

The Company shall, in no circumstances whatsoever and howsoever caused, shall be liable to the client or any person traveling with him for Loss of Baggage by the Airline, failure to provide meal of the client’s choice by the Airline, Overbooking of seats by the Airline, failure on the part of Airline to accommodate client despite having confirmed tickets, Meals offered by the airline/ Quality of meal, Flight delay, if the client misses the flight, Changes of flight schedule / routing / airline mentioned at the time of booking, etc. In this condition the expression ‘howsoever caused’ includes negligence on the part of client or the service provider. If in the event that the client is booked on a particular Airline on a particular date and due to certain reasons beyond the control of the Company, the client is not allowed to board the flight, the client shall not hold the Company responsible for the same and no claim whatsoever can be made by the client against the Company. All the booking / cancellation / change of the airline ticket and the travel on such airline ticket will be subject to the terms and conditions of respective Airlines and the same may be provided to the client by the company upon request from client. Airlines are operating as per its own norms, rules and regulations and clients have to strictly adhere to the same.

Loss / Damage:

Company is not responsible for any loss or damage to personal belongings during the stay in the hotel or while traveling in the coach. Due to theft or loss of baggage, tour participants can lodge a complaint with the local authorities on his/her sole discretion, cost, risk and consequences.

Accommodation for child below 12 years of age:

It is expressed and given to understand that a child below 12 years of age who is booked on the tour paying the special rate without a bed will not be provided with a bed in the hotel while on the tour under any circumstances. In case the client makes any changes in their rooming while on the tour, the company shall not make any refunds or pay any compensation to them. In case the Client decides to make any change in the rooming while on the tour subject to availability, then they shall be bound to pay additional charge.

Cancellation due to visa rejection:

All the clients travelling on M/s Budget Bag Holiday tour must be in possession of a valid visa. Client shall ensure that the Visa Application Form (s) is duly filled and verified by the Client, to its satisfaction, before it is submitted to the Embassy. / Consulate. However, kindly note that it is entirely at the discretion of the concerned Consulate / Authorities to grant / reject visa even after submitting all relevant documents and the company will not be held responsible for the same. The company is not at all liable for such cases or has any influence on the consulate/embassy’s decision The role of the company is only to provide necessary guidance to the client for the purpose of applying for a VISA. The company will not be responsible for non-issuance of visa due to receipt of incomplete / delayed documents from the Clients. It is a possibility that the consulate may ask the passengers to appear for a personal interview. This is at the sole discretion of the Consulate / Authorities. If the required documents are not submitted by the client, the issuance of visa will further be delayed / rejected, and the client will not hold M/s Budget Bag Holiday liable for the same. Clients should adhere to all the norms and conditions laid by the consulate / embassy. Upon rejection of visa, if the client wishes to reapply for the visa, he / she is liable to pay again the requisite fee to the consulate and he / she will not claim the same from M/s Budget Bag Holiday.